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Privacy Policy
Your privacy matters to us. Learn how Dare Electric collects, uses, protects, and manages your personal information.
Dare Electric (“Dare Electric”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, contact us, submit an enquiry, request information about our products or services, or otherwise interact with us online.
We process personal information in accordance with applicable Kenyan data protection laws, including the Data Protection Act, 2019 and applicable regulations.
01
Information We Collect
Depending on how you interact with our Website, we may collect different types of information.
Information You Provide
When you contact us or submit a form, we may collect:
- Full name
- Email address
- Telephone or mobile number
- Company or organisation name
- Physical or postal address, where provided
- Contents of your enquiry or message
- Contents of your enquiry or message
- Product or service information you are interested in
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, depending on the services and technologies enabled on the Website. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
02
How We Use Your Information
We may use the information we collect for the following purposes:
Respond to Enquiries
To respond to questions and requests submitted through our Website.
Provide Services
To provide information about our products and services.
Improve Our Website
To understand how visitors use our Website and improve its performance.
Security
To protect our Website against fraud, abuse, and unauthorised access.
03
Legal Basis for Processing
Depending on the circumstances, we may process your personal information where:
- You have provided consent.
- Processing is necessary to respond to your request or provide a service you have requested.
- Processing is necessary to comply with a legal or regulatory obligation.
- Processing is otherwise permitted under applicable data protection law.
04
Cookies & Similar Technologies
Our Website may use cookies and similar technologies to improve functionality, remember preferences, understand how visitors use the Website, and improve our services.
Cookies may be used for:
Essential functionality
Website performance
Analytics
Security
User preferences
Marketing, where applicable
05
Sharing Your Information
We do not sell or rent your personal information. We may share personal information where reasonably necessary with trusted service providers and other parties for legitimate business or legal purposes.
- Hosting and technology providers
- Email and communication providers
- Website analytics and security providers
- Professional advisers
- Government authorities where legally required
06
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, loss, misuse, alteration, destruction, and other forms of unlawful processing.
Your information is important to us.
While we take reasonable steps to protect your information, no method of transmitting or storing information online can be guaranteed to be completely secure.
07
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
When personal information is no longer required, we will take reasonable steps to securely delete, anonymise, or otherwise dispose of it.
08
Your Data Protection Rights
Subject to applicable law, you may have the right to:
Be Informed
Know how your personal information is being used.
Access
Request access to personal information we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of personal information where applicable.
Object
Object to certain processing of your personal information.
Withdraw Consent
Withdraw consent where processing is based on consent.
09
Third-Party Websites
Our Website may contain links to third-party websites, including social media platforms, suppliers, manufacturers, or other external websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
10
Marketing Communications
Where we send promotional or marketing communications, we will do so in accordance with applicable law. You may request to stop receiving marketing communications from us at any time.
11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data-processing practices.
When changes are made, we will update the “Last Updated” date at the top of this page.
12
Complaints
If you have a concern about how we handle your personal information, we encourage you to contact us first so that we can investigate and address your concern.
You may also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya.